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Should You Outsource Your Company’s Telecommunications Management?

If you ever wondered if your company is as cost efficient as possible when it comes to telecommunications expenses, the answer is probably NO. Outsourcing your company’s telecommunications cost management or project management allows your company to focus on what it does best, while allowing experts at 4TelecomHelp to do what we do best. Outsourcing does not mean sending the work off to a far away land; 4TelecomHelp offers a solution that allows a company to benefit from our in-house telecom consultants. By partnering with a telecommunications consulting firm that specializes in telecom inventory management, telecom order management, Request for Proposal (RFP) management, contract negotiations and telecom auditing, your company can benefit through increased efficiency and telecom cost reduction.

In today’s environment, many companies have consolidated their telecommunications department and IT department in an effort to reduce labor costs. While this certainly does reduce labor costs, it often increases the risk of overwhelming staff and assigning tasks that may not be their area of expertise. An outsourced telecom partner alleviates this problem and allows a company to benefit by having all telecom issues managed by true telecom professionals.

Telecommunications carriers have drastically reduced their staff, thereby leaving customers to fend for themselves when it comes to telecom planning, implementation and telecom billing issues. Reduced support staff at the carrier level has left many companies in quite a bind. Companies are forced to spend an increasing amount of time in telecom order management, keeping up with changes in the industry, obtaining support and trying to resolve billing issues. This can cause serious problems for an already over-stretched IT or other department. Outsourcing your telecom management to 4TelecomHelp will alleviate all of this frustration.

While there are numerous financial, organizational and staffing related reasons to consider outsourcing telecommunications management, a few of the top reasons are discussed below.

1) Faster and more efficient telecom implementation.

Whether your company is moving, making changes to your existing telecom services or changing providers, the implementation of these changes can be frustrating and incredibly time consuming. 4TelecomHelp has an experienced staff to make minor or major changes to your telecom infrastructure far less stressful. 4TelecomHelp works to gain a complete understanding of each clients existing telecom infrastructure by analyzing the current telecom environment at length. Through this analysis and a complete telecom inventory of services in use, 4TelecomHelp can offer suggestions to make changes to existing telecom infrastructure easier and more cost effective.

2) Telecom Cost Recovery

It is no secret that errors on telecom invoices are on the rise. As the carriers continually merge and consolidate, the likelihood of telecom billing errors has continued to increase. Outsourcing your company’s telecom management to 4TelecomHelp allows your company to have an edge when professionals review the invoices for errors before they take a toll. Billing errors are identified and resolved before the invoices are paid and credits or reimbursements are issued in a timely manner.

3) Telecom Project Management made hassle-free.

Major projects are particularly difficult these days as the telephone companies are quick to show interest but slow to deliver results. Telecom contract negotiations, network design and telecom order management can often take weeks or even months. 4TelecomHelp’s staff has extensive knowledge and experience in all areas of Telecom Project Management to make the process as easy as possible. By having 4TelecomHelp act on your behalf, these processes are expedited and overseen so the project is completed on time and within budget. 4TelecomHelp offers complete telecom management services to assist clients in all phases of a project from the initial planning to a review of the first invoice.