Services
Implementation Project Management.....
Don’t get caught between vendor and carrier finger pointing – 4TelecomHelp can assist by:
- Reviewing line information with Customer to determine best practices.
- Conducting telecom infrastructure analysis to determine best design for voice & data networks.
- Assisting the customer with telecom order management & installation of carrier services.
- Obtain configuration information from Vendors to submit to Carrier for their related service orders.
- Reduce out of service conditions when changing providers.
- Project managing telecom orders to maintain accuracy when multiple internal departments are involved in the order.
- Provide Customer with steps on changing carriers or services and how to prepare for telecom installation.
- Confirm Incumbent Carrier services for accuracy to prevent port requests from being denied.
- Coordinate Vendor & Carrier for service activations.
- Create implementation plan that list roles & responsibilities for all parties involved.
- Create timelines for the project & work with Customer, Carrier and Vendor to keep project on track so all parties are aware of critical dates.
Relocation Services.....
Moving to a new location? If you are relocating to a new office, 4TelecomHelp can assist by:
- Conducting a telecom infrastructure analysis to determine what services exist in the new location and what services need to be moved.
- Assistance in creating an inventory of vendors/carriers, account numbers, contact names, phone numbers to efficiently move services and change billing addresses as necessary.
- Conducting a telecom audit of the current services to determine if there is a better way to design the new network for the optimum efficiency
- Assisting as needed in telecom negotiations for better rates or new equipment.
- Providing advice on whether to move your existing phone system or get a new one
- Assisting with the telecom contract negotiations for telecom cabling installation pricing
- Redesigning network for added efficiency
- Overseeing telecom installation of circuits, phone systems and services to make sure they are installed accurately and on time.