Cost Recovery

Many of our customers complain about being billed for services that should have been cancelled, or finding errors on their telecom bills that drag on for months. How do you go about getting credit for billing errors and late disconnects? 4TelecomHelp’s experienced telecom consultants have the answers.

4TelecomHelp, Inc. will:

  • Research telecom billing history for errors
  • Assist in documenting the requests for cancellation
  • Calculate credits due
  • Create business case of why credits are warranted
  • Contact carriers to request appropriate credits
  • Follow-through to ensure credits are applied to the account

4TelecomHelp’s cost recovery methods have greatly aided the finances of many corporations. We often uncover mistakes when performing a telecom bill audit, or as part of ongoing telecom expense management. These mistakes may help your company decide if telecom cost recovery is warranted.