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Over Bill Investigations – Solving Your Telecom Problems

Most companies find their telecom invoices very confusing and difficult to understand. In many cases, invoices are paid without the customer clearly understanding what is being billed or whether the contracted rates that were negotiated are being reflected on the invoices. 4TelecomHelp’s telecommunications consultants find that 7-12% of telecom invoices contain errors.

Many telecom carriers actively identify billing errors that result in under-billing but rarely make an attempt to identify errors for which the customer is being over-billed. The result is that billing errors go undetected and paid by the customer. Depending on how a company addresses telecom bill tracking these errors can go unnoticed for years. When 4TelecomHelp performs an audit, these errors are uncovered and can be corrected. Through this telecom management the customer is able to recover the monies paid and avoid erroneous charges in the future. Once an audit is complete, the customer can better track bills and benefit from better telecommunications management. Therefore consulting experts like 4TelecomHelp can drastically reduce telecom expenses.

4TelecomHelp also provides telecom expense management software which provides an increased level of protection for customers to maintain the audit results and cost reductions in the future. This billing software assesses the telecom invoices on a monthly basis to allow for error-free invoice processing and identifying any additional billing errors that may occur after the audit is completed.

Over-billing errors are often very difficult to resolve without the assistance of an experienced telecom consultant as often the error must be argued based on the tariff. 4TelecomHelp performs thorough tariff audits to resolve all billing errors. This reduces the time that it takes to recover the funds and correct the issue.

By partnering with 4TelecomHelp help in telecom expense management, telecom auditing or by outsourcing your telecommunications management, companies can drastically reduce or completely eliminate the risk of billing errors. This provides the customer with a proven method to reduce the frustration and time-consuming process of trying to understand confusing invoices.

Our services include telecommunications audits for both land-line and cell phone services.